LOVEFiLM is a ground-breaker in the home entertainment & film subscription field across Europe. Some of our key achievements to date:
- Driving consumer behavioural changes and building the largest independent brand awareness
- Being the first to deliver online DVD rental to the mass market in the UK and other key markets in Europe
- Making the website is a Top 3 visited site for both ‘entertainment and movies’ in the UK
- Innovation
- Offering Europe’s largest selection of unique titles as well as a pioneer in a digital film delivery service
- Developing relationships with the leading studios and independent distributors to delivering film for members to consume in a variety of complimentary ways
- Continuing to offer new services to members on a regular basis
- Supplying focused customer service
- 9 out of 10 dispatches are within 1 business day
- Over 20% of all new sign-ups result from word-of-mouth recommendations
- 94% of subscribers have recommended the service to friends in the UK
- Always happy to hear customers feedback
- Building a community of passionate movie members
- Largest film rating databases in Europe with over 80 million film ratings and over 1 million member reviews and film blogs
- 6 million unique visits per month to UK site
- Operating with a laser focus on efficiency
- The largest first class customer of Royal Mail
- Forging distinguished strategic partnerships
- The LOVEFiLM platform powers international brand leaders’ DVD subscription services as a white label service or as a co-branded website
- Assembling a team with passion and ideas